Fortix AI Privacy Policy
Contact Details
Email: hello@fortixai.com
Website: www.fortixai.com
Address:
Isnage Farm,Isnage Farm Lane,
Hampshire,
GU10 5LX
What Information We Collect, Use, and Why
We collect and use the following categories of personal information to provide and improve our services:
- Names and contact details
- Addresses
- CCTV and video surveillance footage
- Device and website usage data
- Purchase history and customer account information
- Payment details
- Health and safety-related information
- Marketing preferences and communication records
- Records of queries, complaints, or claims
Lawful Bases and Your Data Protection Rights
Our legal bases for processing your personal data under the UK GDPR include:
- Consent
- Contract
- Legal obligation
- Legitimate interests
- Vital interests
- Public task
You have the following rights:
- Access
- Rectification
- Erasure
- Restriction
- Objection
- Data portability
You may withdraw consent at any time by contacting us.
Where We Get Personal Information From
- Directly from individuals
- From partner organisations and service contracts
- From security footage (CCTV)
- From previous engagements or service use
- Through cookies and website tracking
How Long We Keep Information
We retain your personal data for as long as necessary to fulfil contractual, legal, and regulatory requirements. This includes service duration, accounting retention periods, and marketing preferences unless opted out.
Who We Share Information With
- Service providers and partners
- Law enforcement or regulatory bodies
- Legal and professional advisors
- Auditors and consultants
- Emergency services when necessary
How to Complain
If you have concerns about our use of your personal data, contact us at hello@fortixai.com.
You may also contact the Information Commissioners Office (ICO):
ICO Address:Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113