Introduction

Fortix AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered video intelligence services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a demo or quote
Contact our sales team
Subscribe to our newsletter
Create an account
Use our services

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you access our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process your requests and respond to inquiries
Send you technical notices, updates, and support messages
Communicate with you about products, services, and events
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our AI video intelligence platform uses end-to-end encryption, secure data storage, and regular security audits to ensure the highest level of data protection.

Video Data Processing

When you use our AI CCTV and video intelligence services, we process video data according to your specific requirements. Video data is processed securely using our edge computing or cloud infrastructure, depending on your deployment choice. We implement strict access controls and data retention policies to ensure compliance with data protection regulations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and services
When required by law or to protect our rights
In connection with a merger, acquisition, or sale of assets
With your explicit consent

Your Rights (GDPR)

If you are located in the European Economic Area, you have certain rights regarding your personal data:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Video data retention periods are configurable based on your specific requirements and regulatory compliance needs.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Fortix AI

Email: privacy@fortixai.com

Website: Contact Sales